Privacy Policy

Introduction

Revive Chiropractic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.revivechirocare.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

HIPAA and Your Health Information

This website is not used to collect health information. Please do not send health details through the website or by email. To discuss symptoms or care, call us at 608-855-9698 or use our patient portal.

How we use and protect the health information you give us as a patient, and your rights over it, are described in our Notice of Privacy Practices. This Privacy Policy covers information about visitors to the website.

Our website contact form is provided through Google Workspace, which is covered by a business associate agreement. Online appointment booking is provided by Jane App and is subject to Jane App's own privacy terms.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out the contact form on our website (name, phone, email, and reason for contacting us only)
• Schedule appointments online through Jane App
• Contact us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Mailing address

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (city/region level)

Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to help us understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information about your use of the website and report website trends.

Google Analytics collects information such as:

• How often you visit our site
• What pages you visit
• How long you spend on each page
• What other sites you visited before coming to our site
• Your general geographic location

We do not send activity on our contact page or our new patient page to Google Analytics. Google's advertising features (ad storage, ad personalization, and use of data for ads) are disabled across the website.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data when you use our website, please visit Google's Privacy Policy.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience.

Types of cookies we may use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Not used. Advertising features are turned off.

You can control cookies through your browser settings or via our Cookie Settings page. However, disabling cookies may affect your experience on our website.

How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule and manage appointments
• Improve our website and services
• Analyze usage trends and website performance
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., Jane App for appointment scheduling, Google Workspace for email and the contact form)
• Analytics Partners: Services like Google Analytics that help us understand website usage
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: